Terms of Service

Last updated: 10 June 2026

These Terms of Service ("Terms") govern your use of the LIFE AI mobile application and any related services (together, the "Service"). By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By downloading, installing, accessing or using the Service you accept these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization; otherwise the Service must be used only in your personal capacity.

2. Description of the Service

LIFE AI is an artificial-intelligence assistant that helps you understand documents, photos, free-form text and short voice messages by extracting key elements such as titles, dates, amounts, obligations and suggested actions. The output is presented in one of the 9 supported interface languages. The Service also offers reminders, action checklists, an optional family sharing feature, and Premium subscriptions.

3. NO PROFESSIONAL ADVICE — IMPORTANT

LIFE AI is an information tool. It does NOT provide legal, medical, tax, notarial, insurance, accounting or financial advice, and it does not replace consultation with a qualified professional or an official source (e.g. lawyer, doctor, tax authority, notary, government agency). Artificial-intelligence outputs may be incorrect, outdated, misleading or incomplete. You are solely responsible for verifying any information generated by the Service before acting upon it. You must always confirm important information (deadlines, amounts, legal obligations, medical dosages, etc.) with the original document or a qualified professional. LIFE AI shall not be liable for any decision you take on the basis of the Service.

4. Eligibility and account

You must be at least 16 years old to use the Service. You must provide accurate information at sign-up (email, name) and keep your credentials confidential. You are responsible for all activity carried out under your account. You may hold only one personal account at a time. We may refuse to create, suspend or terminate an account that we reasonably believe was created in violation of these Terms, in violation of the law, or as a result of fraud.

5. Your content and licence to us

You retain full ownership of every document, photo, text and voice recording you submit to the Service ("User Content"). To operate the Service on your behalf, you grant LIFE AI a worldwide, royalty-free, non-exclusive, revocable licence to host, transmit, process, analyse and display your User Content, and to disclose the necessary portions of that content to our AI sub-processors listed in the Privacy Policy, solely for the purpose of providing the Service to you. This licence terminates when you delete the corresponding content or your account, subject to short-lived transient copies held by sub-processors under their own terms.

6. Content you submit — your warranties

You warrant that you have all rights necessary to submit the content you upload, that its processing by the Service does not infringe any third-party right (privacy, intellectual property, trade secret, confidentiality), and that you have obtained any consent required from any third party whose personal data appears in a document you upload. You must not submit content of a person other than yourself without that person's informed and explicit consent.

7. Acceptable use

You agree not to: (a) use the Service for any unlawful, fraudulent, defamatory, harassing, discriminatory or infringing purpose; (b) upload content that is illegal, obscene, threatening or that promotes violence or self-harm; (c) attempt to reverse-engineer, decompile, scrape or interfere with the Service or with its rate-limiting and security measures; (d) attempt to inject instructions intended to manipulate the AI ("prompt injection") to make it produce forbidden outputs; (e) resell, sublicense or exploit the Service commercially without written authorization; (f) use the Service to generate content that violates applicable law or third-party rights.

8. Free tier and quotas

Certain features are available under a free tier subject to usage quotas (for example, a monthly number of analyses and a maximum number of saved documents). These quotas may be modified from time to time; the current values are shown in the App. Once a quota is reached, the corresponding feature will be blocked until the next reset period or until you upgrade to a Premium subscription.

9. Premium subscriptions — general

The Service offers Premium subscriptions billed on a recurring basis (monthly or annual). Premium subscriptions are sold and billed exclusively through the Apple App Store or the Google Play Store, depending on the platform you use. Prices, taxes, currency and any promotional offers are displayed to you inside the App and by the relevant store before you confirm the purchase. Except as required by applicable consumer law, all Premium payments are non-refundable by LIFE AI directly; refunds are handled by Apple or Google under their respective policies (see below).

10. Apple App Store subscriptions

If you purchase a Premium subscription via the Apple App Store: (a) payment is charged to your Apple ID at the price displayed at purchase; (b) the subscription automatically renews for the same period unless you cancel it at least 24 hours before the end of the current period; (c) the renewal price will be charged within 24 hours before the end of the current period; (d) you may manage or cancel your subscription at any time in Settings > Apple ID > Subscriptions; (e) refunds are governed by Apple's Media Services Terms and Conditions and may be requested at reportaproblem.apple.com.

11. Google Play subscriptions

If you purchase a Premium subscription via Google Play: (a) payment is charged to your Google account at the price displayed at purchase; (b) the subscription automatically renews for the same period unless you cancel it before the end of the current billing period; (c) you may manage or cancel your subscription at any time in Google Play > Subscriptions; (d) refunds are governed by Google Play's policies and may be requested from Google Play directly.

12. Cancellation, downgrade and end of Premium

You may cancel your Premium subscription at any time as described in sections 10 and 11. Cancellation will take effect at the end of the current billing period; you will retain Premium features until then. On the effective date of cancellation, the account will revert to the free tier and its associated quotas; content created while on Premium (documents, reminders) remains accessible subject to the free-tier limits, and no data is deleted automatically as a result of the downgrade.

13. Suspension and termination by LIFE AI

We may suspend or terminate your account, with or without prior notice, in the event of: (a) breach of these Terms; (b) fraudulent, abusive or illegal activity; (c) prolonged inactivity that endangers the security of the account; (d) legal obligation. In case of suspension for cause, unused portions of a Premium period are not refunded except as required by law. You may terminate your account at any time by using "Delete my account" in the App (see §9 of the Privacy Policy).

14. Intellectual property of LIFE AI

The Service, the LIFE AI name and logo, the user interface, texts, iconography and code are the exclusive property of LIFE AI (Amine Sassi) or of its licensors. Except for the limited right of use granted to you under these Terms, no other right is transferred to you. AI outputs generated in relation to your own User Content are for your personal use in connection with the Service and are provided without warranty.

15. Disclaimers and limitation of liability

The Service is provided "AS IS" and "AS AVAILABLE", without any express or implied warranty as to accuracy, completeness, availability, fitness for a particular purpose or non-infringement, to the maximum extent permitted by law. AI outputs are informational only; see §3. To the maximum extent permitted by applicable law, LIFE AI shall not be liable for any indirect, incidental, consequential, punitive or special damages (including loss of profit, loss of data, loss of opportunity) arising from or in connection with the Service. LIFE AI's total aggregate liability for direct damages shall not exceed the amount effectively paid by you to LIFE AI for the Service during the twelve (12) months preceding the event giving rise to the claim, or, if you never paid, the sum of one hundred (100) Swiss francs. These limitations do not apply to liability that cannot be excluded or limited under mandatory applicable law (in particular gross negligence, wilful misconduct, or bodily injury caused by us) and do not affect your statutory rights as a consumer.

16.a Modifications of these Terms

We may modify these Terms from time to time to reflect changes to the Service, to our sub-processors or to applicable law. When we make material changes, we will update the "Last updated" date and notify you in-App or by email where required by law. Your continued use of the Service after such changes constitutes acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service and may delete your account.

16.b Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them shall be governed by Swiss law, without regard to conflict-of-law principles. Any dispute shall be submitted to the exclusive jurisdiction of the courts of Valais, Switzerland, subject to any mandatory consumer-protection provisions granting you the right to bring proceedings in the courts of your place of residence within the European Union or Switzerland.

17. Web-specific supplement

This section supplements the general Terms for users who access LIFE AI through the Web application (a browser) rather than through a native mobile application: (a) Stripe subscriptions on the Web — If you subscribe to Premium via the Web, the subscription contract is formed at the moment you confirm the payment on the Stripe Checkout page. Stripe, Inc. (United States) acts as an independent payment institution. Card data is transmitted directly from your browser to Stripe over TLS and never reaches LIFE AI servers. Renewal, cancellation and refund of Stripe subscriptions are managed by LIFE AI in accordance with Stripe's standard rules and with mandatory consumer-protection law. You may cancel a Web subscription at any time from your account page; cancellation takes effect at the end of the current billing period. (b) Sign in with Apple on the Web — Where you choose to sign in with Apple on the Web, we verify the signed identity token you provide against Apple's public JWKS. No password is transmitted to us; the Apple email you provide may be a private relay email. (c) Transactional emails — Emails sent to you as part of the Web experience (account confirmation, password reset, subscription receipts) are transactional and cannot be opted out of while your account is active. Marketing emails, if any, always require a separate opt-in. (d) ElevenLabs voice cloning (preparation mode) — The "My Voice" feature on the Web is currently in preparation mode. No audio is transmitted to ElevenLabs and no personal voice model is created as long as no API key is provisioned server-side. When the feature becomes active, an updated Privacy Policy and an explicit re-consent will be required before your voice can be processed. (e) Privacy — Your rights, our sub-processors and the encryption applied to sensitive fields (in particular Fernet field-level encryption of the IBAN) are described in detail in the Privacy Policy available at /pub/privacy-policy. These Terms must be read together with the Privacy Policy.

18. Contact

The Service is operated by Amine Sassi, established in Switzerland. For any question about these Terms: • Postal address: Route de Troistorrents 17, 1872 Troistorrents, Switzerland • Contact email: aminessi1987@gmail.com